Legal
Terms & conditions.
1. Deposits & payments
- All deposits are non-refundable.
- Single sessions: A 50% deposit of the session cost is required at the time of booking. The remaining balance must be paid before or at the start of the session.
- Monthly packages: A £50 deposit is required to secure your package. The remaining balance must be paid in full before the first session of the package.
- Sessions and packages are not confirmed or booked in until the deposit has been received.
2. Cancellations & rescheduling
- A minimum of 24 hours' notice is required to cancel or reschedule a session.
- Sessions cancelled with less than 24 hours' notice cannot be re-arranged and the deposit will be forfeited.
- No-shows will be charged in full and no refunds or rescheduling will be offered.
- In the event that Angelina Conroy PT needs to cancel a session, it will be rescheduled at no additional cost or refunded if rescheduling is not possible.
3. Package validity
- Monthly packages must be used within 4 weeks of the first session unless otherwise agreed between Angelina Conroy PT and the client.
- Monthly packages are for 2 sessions or more a week.
- Unused sessions after the expiry date are forfeited and non-refundable.
- Packages are non-transferable and may only be used by the named client.
4. Health & medical responsibility
- It is the client's responsibility to inform the trainer of any medical conditions, injuries, illnesses, or changes in health.
- By participating, clients confirm they are physically fit to train and take part at their own risk.
- Angelina Conroy PT is not liable for injuries sustained due to undisclosed conditions or failure to follow instructions.
5. Client conduct
- Clients are expected to arrive on time. Late arrivals will result in a shortened session with no refund.
- If a client hasn't turned up for a session and there has been no communication, after 15 minutes Angelina Conroy PT has the right to leave and start another session.
- Respectful behaviour toward the trainer and other clients is required at all times.
- The trainer reserves the right to terminate sessions without refund if a client behaves inappropriately or unsafely.
6. Results disclaimer
- Results vary from person to person and depend on individual effort, consistency, nutrition, and lifestyle.
- No specific outcomes or results are guaranteed.
7. Photography & marketing
- With consent, progress photos or videos may be used for marketing purposes.
- Clients may opt out of this at any time by letting Angelina Conroy PT know.